John and Joey did a great job installing two new Mitsubishi units at our house. They were courteous and respectful of our home, wearing shoe covers whenever the entered and promptly cleaned up after any mess they made. The sales rep, Mike, is very knowledgable and able to answer any questions we had. He explained in simple terms the work that would be done and the high standards he expects of his crew. We had an wonderful experience and will be going back to Amazing for all of our future HVAC needs. Would highly recommend.
From start to finish, Mike, Bobby & Kirk were a top notch crew. Professional and knowledgeable. Very impressed by level of service and work. New equipment is great. Excited that our service contract will be with Amazing Heating & AC
Very pleased with workmanship. The 2 installers John & Joey were very courteous and respectful. The sales representative Mike stopped by to check on the work. That showed they care. Also they left no mess. We felt the decision to hire Amazing was spot on. We will recommend there services.
We recently relocated to Baltimore and were connected with Greg Snyder of Amazing Heating & Cooling. Our historic home needed some serious HVAC work. Greg and his Team gave us great cost-effective options and completed a very professional installation in a reasonable time frame. I highly recommend Amazing.
Our compressor started to fail and couldn"t keep up with the summer heat. Quick service and they had the parts in two days. We were back up and running again. So grateful for getting our AC back on as this heat in not to be trifled with.
Amazing heating and air were very thorough in working with my tenant. they were very easy to speak with and schedule with and they were very accommodating. I would highly recommend them!
I love the way the work. The salesman was very patient in explaining his assessment to me. The pricing was explained item by item. I wanted to get a lower price, of course, but I still think he was fair in his pricing. My guts tell me that I could get a cheaper rate but my satisfaction with the work exceeds that feeling. The technicians were meticulous and though it was wet outside, they left my house without a trace. Very respectful. I do appreciate it very much given the number of times they had to go in and out of the house, they really do care. Great team. I will work with them any day any time and will not hesitate to recommend them to everybody! Great Work! This is customer Service!
They were fast and knowledgeable. They also took the time to explain what was going to happen on installation day and kept their promise. I have only good things to say about their customer service.
Very Professional. The tech they sent was able to explain what was causing the problem, provided age and other information on my unit. He did a good job!